Open and Transparent Quality Mark 2016/17 and 2017/18

Complaints about Devon and Cornwall police, its officers and staff

The Police and Crime Commissioner for Devon and Cornwall has a role in monitoring how the police handle and respond to complaints about Devon and Cornwall police, its officers and operational police staff. You can find out more about how we scrutinise this along with the findings, which are published here.

The Police and Crime Commissioner is also responsible for appointing and providing Legally Qualified Chairs and Independent Misconduct Hearing Panel members for Police Misconduct Hearings. More information about this function can be found here.

When this office receives a complaint or expression of dissatisfaction from a member of the public about Devon and Cornwall Police, its officers or staff, it will be necessary to share that information with the Devon and Cornwall Police. With your consent, we will refer the matter to the appropriate team within the police force who will look into your concerns and respond to you directly. We can also request that they inform us of the outcome so that we are reassured that your concerns have been handled satisfactorily.

If you would prefer to forward your complaint or expression of dissatisfaction directly to Devon and Cornwall Police please use their website.

The Independent Office for Police Conduct (IOPC) provides more information about how to make a police complaint, what happens after you make a complaint and how to appeal about the way the police handled your complaint. This information can be found on their website.