Open and Transparent Quality Mark 2016/17 and 2017/18

Complaints against the Police and Crime Commissioner

The Police and Crime Commissioner (PCC)  is directly elected by the public and therefore will be held to account, not only on election day, but every day by local people, groups and communities.

The Police and Crime Panel (PCP) ensure that the Panel members – both independent and from Local Authorities - support the PCC, but as a ‘critical friend’ the PCP also scrutinise the PCC’s conduct and work on behalf of the public.

The PCC is a representative of the community and must conduct themselves in a way that does not discredit their office. The PCC is subject to a Code of Conduct which sets out the expected standards of personal conduct and ethical standards of behaviour.

If you have a complaint that the PCC has breached their Code of Conduct then the appropriate authority is the Police and Crime Panel to handle. This has been delegated initially to the Chief Executive in the Office of the PCC to categorise and handle. The aim is for the Office of the Police & Crime Commissioner to initially respond to you with a recording decision within 10 working days and to try to resolve the matter to your satisfaction within 20 working days.

If your complaint alleges a criminal offence then it will to referred to the Independent Office for Police Conduct (IOPC) to handle.

To make a complaint please state what the complaint is about and what you would regard as a satisfactory outcome.

Either email or write to:

Police and Crime Panel

Chief Executive Office Floor 3 (West) Ballard House West Hoe Road Plymouth PL1 3BJ

Or

The Chief Executive

Office of the Police and Crime Commissioner

Alderson Drive

Exeter

EX2 7RP

opcc@devonandcornwall.pnn.police.uk

 

A record of complaints against the Devon and Cornwall Police and Crime Commissioner can be found here.