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Open and Transparent Quality Mark 2016/17, 2017/18, 2018/19 and 2019/20
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Eleanor Tanner

The business support and customer services manager leads a team responsible for the day to day administrative support needs of the PCC, executive, managers and office generally. It also incorporates the management of the PCCs statutory police complaint review function and the independent custody visiting scheme.  It includes customer service and correspondence management, facilities management, health and safety, information management, Freedom of Information, data protection, panel member support, office budget,  supplies, services, tenders, IT, and HR.