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Open and Transparent Quality Mark 2016/17, 2017/18, 2018/19 and 2019/20
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Felicity Ridgway

The director of operations provides leadership and line management for strategy, policy and performance as well as the business support and customer services team.  The post fulfils the duties of deputy chief executive and monitoring officer as required, delivering across the full range of priorities set by the PCC and represents and promotes the interests of the PCC by developing and maintaining effective strategic partnerships with relevant, public and private sector/voluntary organisations in the local community and at national and regional associations.

Salary £79,200.