Victims of crime
Where can victims of crime access help and support?
Individuals affected by crime can contact Victim Support, Devon and Cornwall, by:
- Calling 0300 303 0554 (12pm until 6pm on Monday to Friday)
- Calling 0808 1689 111 (national Supportline available 24/7)
- Using live 24/7 web chat at victimsupport.org.uk
In addition, other channels for help and support are still available for victims, although many of them have had to make some changes to the services they are offering. Please contact the Victim Care Unit who can help you. The unit provide support and referral on to organisations with the victim’s consent. It acts as a source of immediate support and information for all victims of crime and the team work with a range of third sector specialists through our victim care network. Visit the Victim Care Unit website or call 01392 475900 (8am until 8pm on Monday to Friday, and 9am until 5pm at the weekend)
You can also find more information about victim support services on the Ministry of Justice website: gov.uk/guidance/coronavirus-covid-19-victim-and-witness-services
I am a victim of domestic abuse and need to leave my home – are refuges still open?
Please visit your local authority website for up to date information on what you need to do. Each local authority still has a responsibility for housing duties at this time.
I have been a victim of a sexual assault – are Sexual Assault Referral Centres still open?
Sexual Assault Services are still open for both adults and children. Before attending a service, you will be asked a few questions to find out if you might have symptoms of Covid-19. This is not a formal test, but it is a way of protecting you, staff and other service users from the risk of transmission.
If you do not have any symptoms, you will be welcome to attend for a medical examination and treatment as usual. If you do have symptoms, the service will speak with you about alternative ways for you to be cared for.
At all times, there are doctors, nurses and crisis workers available to talk with you and make sure you get the best possible advice and care.
Devon and Cornwall SARCs can be contacted, 24 hours a day, on 0300 3034626.
Their website is sarchelp.co.uk
Is the young victims of crime service still running?
Services are still running, but all staff are working remotely. There is an excellent online community group provided by Kooth which is helping young people with Covid-19 and many other things. Visit kooth.com for free, safe and anonymous online support for young people.