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Staff needed as force prepares to reopen Public Enquiry office in Bude

People with a strong sense of community and great communications skills are being sought to staff a police enquiry office which is due to reopen in Bude, North Cornwall.

Staff needed as force prepares to reopen Public Enquiry office in Bude

The station is the latest of several being reopened as the Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly reverses cuts made a decade ago.

Recruitment is now well under way for civilian officers to work at front desks at Falmouth, Newton Abbot, Penzance, Tiverton and Truro police stations with Bude’s Police Enquiry Office, in Lansdown Close, named as the sixth to reopen by the end of the year.

In total more than 20 Police Enquiry Officers are being recruited and trained to help members of the public, some of whom will have been victims of crime.

Commissioner Alison Hernandez said: “I know people across Devon, Cornwall and the Isles of Scilly really value their police stations. They are places of safety where people can report crime, get help and advice on preventing crime and access support services.

“Bude is a relatively isolated community which sees a significant increase in population in the summer months so I hope this decision will reassure the community that we have noted their concerns and are happy to invest in a reassuring presence there.

“These part time Police Enquiry officer roles represent fantastic opportunities for the right people to make a difference in their communities and will suit those looking for rewarding work that is of real value.”

Bude’s Police Enquiry Office will be accessible from 10am to 3pm, six days a week, with staff working three five-hour days a week following a two-week rotating shift pattern, which allows for seven days off continuously over the two weeks.

The role includes being the first point of contact for reported crimes and police incidents, responding to a wide range of enquiries from the public and other agencies, receiving and recording information and dealing supportively with witnesses, victims and the public.

The force says it is looking for people with a proven customer focus approach, excellent communication skills, the ability to work under challenging and difficult circumstances and effective team working skills.

Chief Inspector John Shuttleworth said: “Re-opening Bude and some other front offices is another great investment and recognition that we need a range of options for the public to contact us. The vacancies we have, in both Devon and Cornwall, provide opportunities for those looking for part-time flexible jobs to join our police services. This is a part-time job unlike any other. Helping the public with a whole range of enquiries and tasks, it is varied, with no two shifts ever being the same and you will feel a real sense of achievement from the work you undertake. “Our Police Enquiry Officers are often the first point of contact that people have with the police, and as such play a vital role by not only in helping those at their time of need, but also fostering relationships with our local communities. I am thrilled to be welcoming more people into our teams.”

Successful applicants will receive a starting salary of £8,852 - £9,792 for a 15-hour week (£21,837 - £24,156 full time equivalent) and a weekend working allowance of between £735 and £813 approximately a year.

Benefits include 24 days’ annual year leave entitlement, increasing to 30 days after five years’ continuous employment, plus bank holidays (pro rata for part time workers) and membership of the Local Government Pension Scheme.

Full training will be provided.

Applications must be submitted by midday on August 26, 2022. For a full list of benefits, job description and details of how to apply visit visit https://recruitment-dcp-dp.org/jobs/