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Staff sought as police force prepares to reopen five enquiry offices

People with a strong sense of community and great communications skills are being sought to staff five police enquiry offices which are being reopened across Devon and Cornwall.

Staff sought as police force prepares to reopen five enquiry offices

Devon and Cornwall Police is due to reopen front desks at Falmouth, Newton Abbot, Penzance, Tiverton and Truro police stations after a decision by Devon and Cornwall’s Police and Crime Commissioner Alison Hernandez and Chief Constable Shaun Sawyer.

A total of 20 Police Enquiry Officers are being recruited and trained to help members of the public, some of whom will have been victims of crime, with more to follow as further stations are reopened next year.

Commissioner Alison Hernandez said: “I know people across Devon, Cornwall and the Isles of Scilly really value their police stations. They are places of safety where people can report crime, get help and advice on preventing crime and access support services.

“These part time jobs represent fantastic opportunities for the right people to make a difference in their communities and will suit those looking for rewarding part time work that is of real value.

“I am delighted that these communities will be able to access these stations once again and look forward to working with the force to announce more reopenings, and more job opportunities, in 2023.”

These Police Enquiry Offices will be accessible from 10am to 3pm, six days a week, with staff working three five-hour days a week following a two-week rotating shift pattern, which allows for seven days off continuously over the two weeks.

The role includes being the first point of contact for reported crimes and police incidents, responding to a wide range of enquiries from the public and other agencies, receiving and recording information and dealing supportively with witnesses, victims and the public.

The force says it is looking for people with a proven customer focus approach, excellent communication skills, the ability to work under challenging and difficult circumstances and effective team working skills.

Chief Inspector John Shuttleworth said: “Re-opening some front offices is another great investment and recognition that we need a range of options for the public to contact us. The vacancies we have, in both Devon and Cornwall, provide opportunities for those looking for part-time flexible jobs to join our police services. This is a part-time job unlike any other. Helping the public with a whole range of enquiries and tasks, it is varied, with no two shifts ever being the same and you will feel a real sense of achievement from the work you undertake.

“Our Police Enquiry Officers are often the first point of contact that people have with the police, and as such play a vital role by not only in helping those at their time of need, but also fostering relationships with our local communities. I am thrilled to be welcoming more people in to our teams.”

Successful applicants will receive a starting salary of £8,852 - £9,792 for a 15 hour week (£21,837 - £24,156 full time equivalent) and a weekend working allowance of between £735 and £813 approximately a year.

Benefits include 24 days’ annual year leave entitlement, increasing to 30 days after five years’ continuous employment, plus bank holidays (pro rata for part time workers) and membership of the Local Government Pension Scheme.

Full training will be provided.

For a full list of benefits, job description and details of how to apply visit visit https://recruitment-dcp-dp.org/jobs/