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Open and Transparent Quality Mark 2016/17, 2017/18, 2018/19 and 2019/20
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I am not satisfied with the outcome of my ASB case review. What can I do?

All local authorities’ procedures must include provision for a person to request a review of the way an application for an ASB case review was dealt with, and the way their review was carried out. 

The Commissioner has agreed that the Office of the Police and Crime Commissioner (OPCC) will receive requests for review in these circumstances for Devon, Cornwall and the Isles of Scilly. Escalation to the Commissioner may be used where an individual is dissatisfied with the procedure in the following circumstances:

1. The relevant bodies have rejected an application to use the ASB case review on the basis that the threshold has not been met and the victim considers that the threshold has been met

2. The ASB case review has failed to consider a relevant process, policy or protocol

3. The ASB case review has failed to consider relevant factual evidenced information

Any escalation must be made to the Commissioner by the organisation which carried out the ASB case review, not the applicant.  

For further information, please see the following:  

Procedure for escalating a ASB case review to the Police and Crime Commissioner