Open and Transparent Quality Mark 2016/17, 2017/18, 2018/19 and 2019/20

Privacy impact assessments

A privacy impact assessment (PIA) enables an organisation to analyse how a particular project or system will affect the privacy of the individuals involved.

The purpose of the PIA is to ensure that privacy risks are minimised while allowing the aims of a project to be met whenever possible.

Conducting a PIA is not required by law, however carrying out one effectively should benefit people affected by a project, and the organisation carrying out the project by helping organisations to comply with Data Protection legislation.

Community messaging system

Customer relationship management system