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Site accessibility

Devon and Cornwall OPCC has designed this website with accessibility as a key focus and wishes to ensure that its online products and services are accessible to everyone, regardless of their ability. Providing an accessible website has a positive effect on general usability and we believe that when websites are accessible and usable, it benefits everyone.

This accessibility statement applies to https://www.devonandcornwall-pcc.gov.uk/.

This website is run by Office of the Police and Crime Commissioner. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email opcc@dc-pcc.gov.uk
  • call 01392 225555

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Office of the Police and Crime Commissioner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by December 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some PDFs do not have a text alternative for elements embedded within them, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by December 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some PDFs have content that aren't correctly marked up, so people using a screen reader may have issues understanding this content. This fails WCAG success criterion 1.3.1 (Info and Relationships). We plan to add text alternatives for all images by December 2023.

Some PDFs are missing the language setting, so it won't be clear to people which language the PDF is written in. This fails WCAG success criterion 3.1.1 (Language of Page). We plan to fix this by December 2023.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared in September 2022. It was last reviewed on 27th April 2023.

This website was last tested in September 2022. The test was carried out by independent agency (Adido). The test was conducted using a combination of automated tests (Axe) and manual analysis across the main landing and focus pages, as well as additional page types as deemed necessary.

A spot check was completed by the Government Digital Services in November 2022 and following feedback from the report here, further changes were made.