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Open and Transparent Quality Mark 2016/17, 2017/18, 2018/19 and 2019/20
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What happens when an ICV makes a visit?

ICVs must maintain their impartiality. They do not take sides but look, listen and report accurately on what they find in the custody centres. On arrival at the police station, the ICVs will be escorted to the custody centre. The detainees will be identified by their custody numbers only and strict rules of confidentiality apply.

Conversation with detainees will focus on whether or not they have been offered their rights and entitlements under PACE. Interviews with detainees are, for the ICV’s protection, normally carried out within sight, but out of hearing of the escorting officer. Immediate areas of concern will be raised by ICVs with the custody officer, at the time of the visit and any necessary action taken.

A straightforward report is completed after each visit. It provides an insight into the running of the custody centre at the time of the visit. Copies of the reports are provided for the police and Office of the Police and Crime Commissioner.Visit reports provide a vital source of information on the environmental and welfare conditions in which detainees are held.  The information is analysed and the areas for action highlighted.